Question 1

Is Mazzy Express a legitimate company?

Accepted Answer

Mazzy Express Inc is a fully licensed auto transport company registered with the FMCSA under USDOT 4537032 and MC 1799863, operating from Philadelphia, PA.

Question 2

How does Mazzy Express ship vehicles nationwide?

Accepted Answer

Mazzy Express arranges vehicle shipping through a vetted nationwide network of licensed and insured carriers, providing flexible scheduling and competitive pricing.

Question 3

Is Mazzy Express licensed and insured?

Accepted Answer

Yes, Mazzy Express is fully licensed by the FMCSA (USDOT 4537032, MC 1799863), and every carrier in our network is required to carry valid cargo liability insurance.

Question 4

How can I verify Mazzy Express's DOT and MC number?

Accepted Answer

You can verify Mazzy Express's active licensing credentials directly on the official FMCSA SAFER website using USDOT 4537032 or MC 1799863.

Question 5

What is Mazzy Express's Trustpilot rating?

Accepted Answer

Mazzy Express holds a 5.0 out of 5-star rating on Trustpilot based on verified customer reviews nationwide.

Question 6

How much does it cost to ship a car?

Accepted Answer

Car shipping costs typically range from $0.50 to $1.50 per mile depending on total distance, vehicle size, transport type (open vs. enclosed), and seasonal demand. Get an instant, no-obligation quote at mazzyexpress.com/get-a-quote.

Question 7

How does the reservation fee work?

Accepted Answer

Once you sign the transportation agreement, a small reservation fee will be collected to initiate the booking process. The fee is applied directly toward the total cost of your shipment. Your assigned responsible agent will inform you of the exact amount and timing.

Question 8

When do I pay for car shipping?

Accepted Answer

Payment is structured transparently: a dispatch fee is processed after carrier assignment, and the remaining balance is paid directly upon vehicle delivery to the driver.

Question 9

What factors affect car shipping price?

Accepted Answer

Key price factors include total mileage, vehicle dimensions, operating condition (running vs non-running), transport method (open vs enclosed), seasonal fuel prices, and route popularity.

Question 10

Are there hidden fees?

Accepted Answer

No, Mazzy Express provides transparent pricing with $0 hidden fees. The quote provided is the locked rate for your shipment contract.

Question 11

How does car shipping work?

Accepted Answer

Car shipping with Mazzy Express works in four simple steps: 1) Request an instant quote, 2) We match your route with a vetted licensed carrier, 3) The carrier picks up your vehicle, 4) Your vehicle is delivered safely to your destination.

Question 12

How long does it take to ship a car?

Accepted Answer

Transit time depends on distance: 1–3 days for routes under 500 miles, 3–5 days for medium distances, and 5–7 days for coast-to-coast cross-country shipping.

Question 13

How do I get a quote?

Accepted Answer

You can get an instant, free car shipping quote online at mazzyexpress.com/get-a-quote or by calling (267) 534-1103.

Question 14

Can I track my shipment?

Accepted Answer

Yes, Mazzy Express provides route specialist updates throughout transit, and direct phone communication with the assigned carrier driver is available.

Question 15

What happens on pickup day?

Accepted Answer

On pickup day, the carrier driver inspects your vehicle, completes a Bill of Lading (BOL) documenting existing condition, and safely loads your vehicle onto the transport trailer.

Question 16

What happens on delivery day?

Accepted Answer

On delivery day, the driver unloads your vehicle, performs a final joint inspection with you, and receives final sign-off on the Bill of Lading.

Question 17

Do I need to be present for pickup/delivery?

Accepted Answer

Yes, or a designated representative over 18 years old must be present to inspect the vehicle and sign the Bill of Lading at pickup and delivery.

Question 18

What if my delivery is delayed?

Accepted Answer

Transit delays due to severe weather, traffic, or road conditions are communicated promptly by your dedicated Mazzy Express route specialist.

Question 19

What's the difference between open and enclosed transport?

Accepted Answer

Open transport ships vehicles on a multi-car open trailer, which is standard and budget-friendly. Enclosed transport ships vehicles inside a fully covered trailer for maximum weather and road debris protection.

Question 20

What's the difference between door-to-door and terminal-to-terminal?

Accepted Answer

Door-to-door shipping picks up and delivers directly to your specified addresses. Terminal-to-terminal requires dropping off and picking up your vehicle at designated storage hubs.

Question 21

What is expedited shipping and when should I use it?

Accepted Answer

Expedited shipping prioritizes your vehicle dispatch for fast-track pickup when you need guaranteed tight scheduling.

Question 22

Can Mazzy Express ship a non-running vehicle?

Accepted Answer

Yes, Mazzy Express arranges transport for non-running vehicles using carriers equipped with winches and specialized loading equipment.

Question 23

Can Mazzy Express ship a motorcycle?

Accepted Answer

Yes, Mazzy Express arranges specialized motorcycle shipping using dedicated cradles and enclosed tie-downs.

Question 24

Can Mazzy Express ship a classic or exotic car?

Accepted Answer

Yes, Mazzy Express specializes in classic and exotic car shipping utilizing white-glove enclosed transport.

Question 25

Does Mazzy Express ship to all 50 states?

Accepted Answer

Yes, Mazzy Express provides nationwide auto transport service across all 50 U.S. states.

Question 26

Does Mazzy Express ship to Alaska or Hawaii?

Accepted Answer

Yes, Mazzy Express arranges port-to-port and overland shipping to Alaska and Hawaii.

Question 27

Can Mazzy Express ship internationally?

Accepted Answer

Mazzy Express focuses primarily on domestic U.S. vehicle shipping across all 50 states.

Question 28

Is my car insured during transport?

Accepted Answer

Yes, every carrier in the Mazzy Express network carries mandatory cargo liability insurance covering your vehicle during transit.

Question 29

What happens if my car is damaged during shipping?

Accepted Answer

Any damage must be noted on the Bill of Lading at delivery and filed directly with the assigned carrier's cargo insurance policy, supported by Mazzy Express.

Question 30

Is car shipping safe?

Accepted Answer

Yes, professional car shipping through a vetted, licensed carrier network is statistically safer than driving long distances cross-country.

Question 31

How do I prepare my car for shipping?

Accepted Answer

Prepare your car by washing it for easy inspection, removing personal belongings, securing loose items, and keeping the gas tank at 1/4 full.

Question 32

What items should I remove from my car before shipping?

Accepted Answer

Remove all personal items, valuables, toll tags, and loose exterior accessories before carrier pickup.

Question 33

What paperwork do I need?

Accepted Answer

You need a valid photo ID, vehicle keys, and proof of ownership or registration for carrier pickup and delivery inspection.

Car Shipping FAQ | Answers to Common Questions - Mazzy Express

Frequently Asked Questions

Ready To Book Your Vehicle Shipment With Mazzy Express?